Hola, Bienvenido a Citibox

If you live in a building with Citibox parcel lockers

⭐The service is 100% free⭐

What will happen once I register?

Free for you and your building

Citibox is completely free to use. You won't have to pay anything extra to get your parcels delivered to the lockers.

Receive your parcels without being at home

Forget about waiting at home to receive your parcels. With Citibox, you can receive and collect your online purchases at any time in smart lockers inside your building.

Collect and manage your orders with the App

To get notifications when you receive a parcel and collect your online purchases please download our app from the app store.

Get any package

... and more!

Join the 310,134 people who already use Citibox to receive parcels in their building

For the exclusive use of your building

Only you and your neighbours will be able to use the lockers, offering you a personalised and secure delivery experience.

Available from the moment the lockers are installed

Simply fill in your detials now using the signup form and we will let you know when it is ready for use.

Collect and manage your orders from the app

Get notified when a parcel arrives and is ready to be collected. You can also authorise someone else to pick up your parcel for you, and much more.

What they say about us

Other neighbours are rating us 4.8 out of 5 en Google ⭐️⭐️⭐️⭐⭐

Very convenient

I have been using Citibox for 5 years and it is super convenient and easy. I've only had one issue, caused by me, and when I called their support them they fixed it immediately. (Angeles)

OLALLA

I can pick up whenever I want

It is reliable and safe, and you have the peace of mind of being able to pick up your deliveries at the time that best suits you.

ENRIQUE

Your neighbours have already joined

Frequently Asked Questions

How can I start using the Citibox lockers installed in my building?

What will the first parcel collection be like?

I have a problem when picking up my package, what can I do?

Once I have received the notification, how long do I have to pick up the package?

I do not want to use the Citibox lockers installed in my building. What should I do?

Download the app

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